Codes are sent by text or email and can take up to a minute. Check your spam folder for email codes, and make sure the phone number or email you entered matches the one the church has on file. Still stuck? Email us and we'll get you connected.

Giving history comes from our church records. If something looks off, email us with the date and amount of the gift in question and we'll look into it — your gift is safe even if the app displays it incorrectly.

Open the app → Settings → toggle the notification types you want. You can also turn notifications off entirely in iOS Settings → Notifications → One Hope.

Profile details are managed through your church account on the web. Email us if you need help updating your information.

Readings count toward the day they're completed (Central Time). If you completed a reading and it isn't showing, force-quit and reopen the app; if it's still missing, let us know the date and we'll check it.

In the app: Settings → Delete Account. Or email us at info@onehopechurch.com from the email on your account and we'll take care of it. See our privacy policy for what deletion includes.

Email us with:

• What you were doing when it happened
• What you expected vs. what you saw
• Your iPhone model and iOS version (Settings → General → About)